Processing Direct Pay Entries

Use the Direct Pay Entry form to import the .csv file you configured using the Direct Pay Entry Configuration form.

Note the following:

•

The Direct Pay Entry form is only available for service providers.

•

Before importing the configured .csv file, you must enable the BULLHORNPAY definition ID on the Pay Import Definition form. This format is used in conjunction with the Direct Pay Entry form to upload employee time. (Some imports already have this information pre-configured, but if not use the setup shown below.)

Important! The system only uses the BULLHORNPAY definition ID for code mapping.

The .csv file format is static:

To import the payroll data file:

1.

Select Direct Pay Entry on the Payroll|Import Processing menu.

2.

Select Find File. In the File Upload window that displays, click Add Files.

3.

Select the .csv payroll data file.

4.

Click Start Upload. If successful, "Upload complete" displays.

5.

Click Close to close the File Upload window. The Uploading Direct Pay process window displays the process steps. (Click Report to obtain a report of the process.)

6.

Click Close to close the Uploading Direct Pay process window. The imported file's log information displays. (Click Log at any time to display this information.)

7.

Click Trace to display the imported file's trace information.

Additional Resources and Feedback

Contact PrismHR Customer Support

If you need assistance from PrismHR Customer Support, complete the following information:

1.

Access the Customer Resource Center (CRC) and complete the following information:

•

Enter your email address in the Email field

•

Enter your CRC password in the Password field.

•

Click Log in.

Note: If you don’t have a CRC log-in, please contact your manager, or lead support contact in your organization to request access to the CRC.

2.

Select one of the following options:

•

Chat With Us

•

Submit A Case

•

Request A Call

Search for Additional Topics on the PrismHR Customer Resource Center (CRC)

The Customer Resource Center (CRC) contains many helpful articles and files. Complete the following information to search for additional topics:

1.

Access the Customer Resource Center and complete the following information:

•

Enter your email address in the Email field

•

Enter your CRC password in the Password field.

•

Click Log in.

Note: If you don’t have a CRC log-in, please contact your manager, or lead support contact in your organization to request access to the CRC.

2.

Enter a keyword in the Search Cases, Knowledge Base and the Community field.

3.

Click Search.

4.

Review the search results and click the link for a topic.

Suggest Product Enhancements

Share your product enhancement ideas with us.

We value your input, and we have launched this forum to collect your suggestions on how we can improve our products and make the user experience even better!

1.

Access the Client Resource Center - PrismHR Ideas page and complete the following information:

•

Enter your email address in the Email field

•

Enter your CRC password in the Password field.

•

Click Log in.

Note: If you don’t have a CRC log-in, please contact your manager, or lead support contact in your organization to request access to the CRC.

2.

(Optional) Select Popular, Recent, or Oldest from the drop-down to review ideas submitted by other users.

3.

Click Post an Idea

4.

Complete the information in the Post an Idea window.

Note: Please post only one idea per submission, but you may submit as many ideas as you would like.

Copyright 2026 - PrismHR | Last updated: 27 March, 2026 at 10:17 PM Central Time